At ReFridge, we know that when you’re managing a commercial walk-in cooler or freezer, every dollar counts. That’s why we’re excited to highlight our Scratch & Dent Parts collection — a smart way to get premium OEM replacement hardware at a fraction of the typical cost.

What are “Scratch & Dent” parts?

In short: fully functional components that carry minor cosmetic flaws, but deliver the same performance you depend on.
These might include parts that were:

  • Previously installed for testing purposes.
  • Mishandled during transit or dropped before installation.
  • Slightly blemished from handling or storage, but structurally and functionally sound.

What they are not: defective in operation. Each item in this category has been inspected and confirmed to meet full functional standards — only the aesthetics have taken a hit.

Why buy Scratch & Dent?

Cost-effective: These parts give you the same quality at reduced pricing. For example, one rolling strike listed at ~$44 is available for ~$30.
Reduced waste: Getting full value out of parts with cosmetic flaws aligns with sustainability and smart procurement.
Immediate availability: Because it’s existing stock with blemishes, you may find quicker turnaround compared to custom orders.

What to expect when you shop

  • Clear labeling: Each scratch & dent item is marked as such so you know exactly what you’re picking.
  • No returns or refunds on these items: They’re sold as-is. “All sales are final.”
  • Full functionality guaranteed: While the finish might have a mark, the part does the job.
  • Lower price, same fit: These are the same OEM parts (e.g., from Kason, Component Hardware) you trust, just at a better value.

Ideal use-cases

  • Repairing or upgrading walk-in door hardware (hinges, latches, closers) on a budget.
  • Projects where appearance matters less than durability and function (e.g., kitchen‐back-of-house, storage rooms).
  • When you’re looking to replace parts proactively, but want to stretch your budget further.

Quick Tips for Choosing the Right Part

  • Check specs: Just because it’s discounted doesn’t mean specs differ — verify size, finish, offset, compatibility (e.g., flush vs offset hinge) as you would normally.
  • Ask questions: If the listing mentions “blemish,” feel free to contact us for more details.
  • Install promptly: Because these parts are functionally sound, installing sooner ensures you get full value and reduce the risk of operational issues.
  • Plan for appearance: If this is in a highly visible area (front of house, public space), the cosmetic difference may matter. In less visible zones, the savings are especially wise.

Final Thoughts

Our Scratch & Dent Parts category is one of those opportunities where smart purchasing meets reliable performance. At ReFridge, we believe in giving you real value — the right parts, the right price, and the right support to keep your walk-in operations running smoothly.

If you’ve got questions about a specific scratch & dent item, how it fits your application, or whether it’s the right choice for you, give us a call at 866-261-2797. Let’s help you keep things cool and keep costs down.

— The ReFridge Team

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